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For group organisators

How to order tickets in the Service Shop

Group organiser instructions for ordering tickets in the service shop

If you are a group organiser looking to order tickets in the Koelnmesse Service Shop, the process is straightforward and user-friendly. The Koelnmesse Service Shop team is always available for any questions or clarifications you may have.

The following video will guide you through the entire process and will show you how to comfortably navigate around the Koelnmesse Service Shop.

Table of contents

Minute 00:00 - Free contingent

Minute 01:00 - Invoicing

Minute 01:53 - Ordering ticket codes

Minute 03:08 - Sending ticket codes

Minute 03:52 - Monitoring

Minute 05:10 - Visitor tickets

Minute 06:24 - User administration